bizadmin

FinOps for agents: Loop limits, tool-call caps and the new unit economics of agentic SaaS

The first time my team shipped an agent into a real SaaS workflow, the product demo looked perfect. The production bill did not. A small percentage of sessions hit messy edge cases, and our agent responded the way most agents do: it tried harder. It re-planned, re-queried, re-summarized and retried tool calls. Users saw a…

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Confluent Extends Its Reach Up the AI Stack With Agent2Agent Support

The conversation around AI agents has focused heavily on reasoning. Less attention has gone to coordination. Enterprises that have been experimenting with agents are struggling to manage agents that share context and operate across live business systems without stepping on each other. Running a single agent on streaming data is manageable. Running several agents across…

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The reliability cost of default timeouts

In user-facing distributed systems, latency is often a stronger signal of failure than errors. When responses exceed user expectations, the distinction between “slow” and “down” becomes largely irrelevant, even if every service is technically healthy. I’ve seen this pattern across multiple systems. One incident, in particular, forced me to confront how much production behavior is…

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