data silos

AI as the Catalyst for CX Innovation–Key Considerations for IT and Data Leaders

bizadmin2 weeks ago012 mins

As organizations strive to deliver better customer experiences (CX), IT and data leaders are at the forefront of leveraging artificial intelligence (AI) to drive meaningful change. In a world where trust and personalization can make or break an organization, AI-powered journey mapping provides actionable pathways to improve efficiency and customer experience. Data fuels modern enterprises,…

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real-time data management

9 Best Practices for Real-Time Data Management

bizadmin2 years ago01 mins

In the era of digital transformation, data has become the new oil. Businesses increasingly rely on real-time data to make informed decisions, improve customer experiences, and gain a competitive edge. However, managing and handling real-time data can be challenging due to its volume, velocity, and variety. This article will guide you through nine best practices…

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