Windows PCs fade away

Last month, I met with a mid-sized law firm facing a common dilemma. Their Windows 10 laptops were nearing the end of support and needed to be replaced. Typically, this meant buying new hardware and software—predictable and straightforward. But this time, Microsoft suggested a different approach: move to Windows 365 Cloud PCs, a PC that…

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Alibaba’s Qwen3.5 targets enterprise agent workflows with expanded multimodal support

Alibaba has unveiled Qwen3.5, a new multimodal AI model that the company says is intended to serve as a foundation for digital agents capable of advanced reasoning and tool use across applications. The release reflects the ongoing shift from standalone chatbot deployments toward AI systems that can execute multi-step workflows and operate with minimal human…

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How developers can bring voice AI into telephony applications

In the era of support apps and chatbots, telephony continues to hold strong as the backbone of customer communication, and voice AI is entering the call center scene to further streamline customer interaction.  However, this means developers are suddenly being confronted with a whole new set of challenges, foremost among them the difficulty of bridging the…

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